Serving the Volunteer State since 2015
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Happiness Guarantee
No cost to get started
No cost to cancel
No time commitment
​1) Complete Management Agreement
The management agreement gives us permission to manage your property.
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Each owner should complete and sign the agreement. For jointly owned property between spouses, one agreement is typically sufficient as long as all required owners are included.
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To complete the agreement:
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Click the link below.
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Enter your email, first name, and last name.
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Click Submit to open the management agreement.
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Complete the required fields and sign at the end of the document.​​​
Start Management Agreement​​
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2) ​​Add Property
Submit one property form for each property you would like us to manage.
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3) Property Reserve
There's no cost to get started unless if you need maintenance, lockboxes, door locks, etc.
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If the above is needed, follow the steps below.
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If not, skip this step and we'll retain the property reserve from the tenants first months rent.
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Our processor will add your property to AppFolio and send you a login link. Once you have access, please make an Owner Contribution for the $500 property reserve.
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The reserve remains your money and serves as the minimum balance on your owner account. It is used to cover approved maintenance expenses when they occur.
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During onboarding, we may identify recommended repairs or issues. We will contact you for approval before completing any non-emergency work.
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4) Onsite Onboarding
During one onsite visit, we will complete the following items:
Marketing Photos and Video
We will take marketing photos and video of the property and upload them to AppFolio.
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Lockboxes
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If you already have two lockboxes at the property, we can use yours. Just provide the codes.
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If not, we will purchase 2 lockboxes from Amazon. Good quality, push-button lockboxes typically cost around $50 each. Installation in on us! No charge.
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Why two?
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One lockbox for owner and manager access, typically installed on the garage door frame.
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One hanging lockbox for self move-in.
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Rekeying Locks
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Kwikset locks allow us to rekey the property between tenants for less than the cost of hiring a locksmith.
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When we visit the property:
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If the locks are Kwikset and a key is provided, we can rekey the locks at no cost.
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If the locks are not Kwikset, we recommend replacing them during onboarding. This helps prevent anyone with copies of the current keys from entering the property.
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If you need access after the locks are changed, we will provide the lockbox code.
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Kwikset lock sets are typically around $50 per door on Amazon. Please also plan for approximately one hour of labor at $89/hour to drill out, remove, and install each lock set when needed.
Maintenance Inspection
Our maintenance technician will inspect the property. If recommended repairs are found, we will record a video of the recommendations, upload it to YouTube, and text it to you for review and approval.
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Remodeling?
If you are doing major work, do all your repairs before we dispatch our maintenance tech to complete the items in Step 3.
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Complete all repairs and upgrades.
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Remove personal items and trash.
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Put “Other Items” in a kitchen drawer (garage remotes, ceiling fan remotes, fireplace gas keys, and any other loose items that you would like is to keep track of.)
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Deep clean the entire home.​
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Let us know if you need help from our maintenance techs or contractors.
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Please call if you have any questions.
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